These policies are here so you know what to expect when you walk with The Keys to Unity. If anything is unclear, please write to unitykeys@proton.me and Rachel will help you personally.

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The Initiate, The Temple Steward and The Temple Guide

Each level comes with its manual, kit and online course. If you change your mind before your kit has been posted, you will receive a full refund. Once your kit is on its way to you, the level is yours and is not refundable.

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The Initiate Retreat, Bali

Retreat payments are not refundable, but your place is never lost. If you are unable to come, let Rachel know and your booking can be moved to a later retreat. The more notice you can give, the easier this is to arrange.

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Books and journals

If your book or journal arrives damaged or faulty, email a photo within 14 days and it will be replaced or refunded. Change-of-mind returns are not accepted.

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Your rights

Nothing in these policies takes away your rights under Australian Consumer Law.

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Your privacy

The details you share, such as your name, email, address and anything you write in an application, are used only to send your order, open your course and stay in touch about your pathway. They are never sold, and are only shared with the services needed to take payment and post your order. You can ask to see or remove your details at any time by emailing unitykeys@proton.me.

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The teachings

The manuals, recordings, symbols and courses of The Keys to Unity are for your own practice, so please don't copy, share or resell them. Certification as a Temple Steward or Temple Guide is given by Rachel when each person is ready, and is not guaranteed by purchase. The Healing Bed is offered only to certified Temple Guides, by application. This work supports wellbeing and is not a replacement for medical or psychological care.